Your privacy is our priority
How arcelinovia protects and manages your personal information
Introduction to our privacy approach
We are committed to protecting your privacy and complying with Australian privacy laws. This policy explains how we collect, use, and safeguard your information.
By using arcelinovia.com, you consent to our privacy practices as outlined here. We encourage you to read this policy carefully.
Data collection and use
We collect personal and non-personal information through forms, cookies, and interactions to provide quality services.
Information you provide directly
- • Name and contact details collected via enquiry forms
- • Information shared during consultations or correspondence
- • Feedback or testimonials provided voluntarily
- • Preferences communicated for service delivery
- • Requests for updates or support
Information collected automatically
- • Device type and browser information via cookies
- • Usage data such as pages visited and time spent
- • IP address and approximate location
- • Interaction logs for site analytics
- • Technical errors or access interruptions
How we use your data
Collected data supports service delivery, communication, analytics, and meeting legal obligations.
- • Responding to your enquiries and requests
- • Providing relevant information about services
- • Improving our website and user experience
- • Analysing site performance and traffic patterns
- • Complying with legal and regulatory requirements
- • Maintaining security and preventing fraud
- • Sending updates with consent
Our commitment: We do not sell personal data to third parties. Your information is protected with robust security measures.
When we share data
We only share information with trusted partners, legal authorities, or for essential service delivery.
Service providers and partners
External partners may access information to perform specific tasks on our behalf under strict confidentiality.
Legal and compliance obligations
We may disclose data to comply with laws or respond to legal requests.
Anonymous statistics and reporting
Aggregated data used for analytics does not identify individuals.
Your rights and choices
You can access, correct, or request deletion of your data. Contact us to exercise your rights under Australian law.
- • Right to request access to information
- • Right to correct inaccurate data
- • Right to request data deletion
- • Right to request data portability
- • Right to object to certain processing
- • Right to request restriction of processing
Contact us with privacy requests or questions. We respond promptly to all enquiries.
How we protect your information
We use a combination of technical and organisational measures to keep your data secure.
Technical security measures
- • Encryption for data transmission and storage
- • Regular security audits and updates
- • Access controls for authorised personnel
- • Monitoring for suspicious activity
Organisational safeguards
- • Staff training on privacy and security
- • Policies for safe data handling
- • Internal audits and compliance checks
- • Restricted access to sensitive data
Data retention and deletion
We retain data only as long as needed for service provision or as required by law.
- • Kept while account is active
- • Retained for service improvement
- • Stored for customer support
- • Held to meet legal obligations
- • Kept with your consent only
Data is securely deleted when no longer required.
International data transfers
We may transfer data outside Australia with adequate safeguards and legal compliance.
- • Standard contractual clauses for protection
- • Data minimisation when transferring
- • Transfers only to trusted partners
- • Regular review of international practices
Cookies and tracking technologies
We use cookies for essential website functions, analytics, and personalisation. Manage preferences in your browser.
Types of cookies we use
- • Enable secure site operation
- • Help analyse website usage
- • Remember your preferences
- • Support core features
You can adjust cookie choices anytime in your browser settings.
Privacy policy updates
We may update this policy. Changes are effective when posted on arcelinovia.com.
- • Notice on our website
- • Email updates for major changes
- • Updated date shown on this page
- • Review policy regularly
Continued use of the site means you accept updated terms.
Contact for privacy queries
Reach out for privacy concerns or data requests. We respond promptly to all enquiries.
arcelinovia
125 Stirling Street, Perth, WA 6000 Australia
Phone: +61.7.3391.3759
Email: content@arcelinovia.com
Policy last updated September 28, 2025
Effective from September 28, 2025